Latest Update : Tuesday 21st October 2025
Normal service is resumed. Yesterday’s Global AWS Outage – NRG Digital Services Unaffected.
On Monday, 20th October 2025, Amazon Web Services (AWS) experienced a significant global outage affecting thousands of businesses, banks including Lloyds and Halifax, social media platforms, and apps like Snapchat, Reddit, and Roblox. The disruption—linked to a DNS (Domain Name System) error—resulted in intermittent downtime for services across Europe and the US.
We want to reassure all NRG Digital clients that while we do indeed use AWS to host the majority of our sites, our own infrastructure remained stable throughout the incident. Your websites, email services, and any digital services we host on your behalf were not impacted.
All systems were—and continue to be—fully operational.
We continue to monitor our cloud servers daily and remain confident in AWS as one of the most trusted global hosting platforms. Occasional outages—though rare—do occur even with the biggest names in tech, but rest assured that your data is safe, secure, and backed up.
If you experienced any hiccups or need us to double-check anything specific for you, please don’t hesitate to get in touch.
0191 534 2003
support@nrgdigital.co.uk
Summer Slowdown? Let Your Website Do the Talking ☀️
Updated: July 8th 2025 
As the six-week holidays approach, many of our clients take a well-earned break — and rightly so! But just because you're taking time off doesn’t mean your business has to.
A quick update to your website can let customers know your summer hours, closures, or availability during the break.
It’s also a great time to set your Google Workspace “Out of Office” replies — just let us know and we’ll help configure it. Staying transparent helps protect your brand and ensures potential customers aren’t left wondering.
Don’t miss out on valuable leads — a two-minute update today can avoid a missed opportunity tomorrow. Hit reply and let us know if you’d like us to update your homepage or contact page with any summer info.
